Response time
Within 4 hours
UK business hours, Monday to Friday. Out of hours, expect a reply first thing the next working day.
Contact
Talk to us.
One inbox. Real humans. Fast replies. We're a small, focused team — we don't hide behind support ticket systems or BDR gatekeepers.
How to reach us
One inbox. Every question.
No sales/support/partnerships triage maze. Email info@atomicengine.io with whatever you need — we route it internally and you get a real reply from a real person.
What to expect
Honest, fast, no chase.
Sales pressure
Zero
We don't do email sequences, retention drips, or 'just checking in' chases. One email back. If you reply, we reply. If you don't, we leave you alone.
Who replies
A founder or operator
No BDRs. No outsourced support. The people who built Atomic Engine are the people who reply to your email.
Company
Atomic Engine Ltd.
A Straun Group company. Headquartered in Motherwell, Scotland. EU data residency. UK-built and UK-run.
For specific questions
Existing tenant? In-app chat is faster than email — your tier-appropriate response time applies there. Fusion-tier prospect? Mention “Fusion” in the subject line and we'll route directly to the senior team. Custom vertical or integration? Include your industry and team size — saves a back-and-forth.